Area Manager

Job Description

About Us
We are a forward-thinking organisation dedicated to delivering exceptional customer service and operational excellence. We are looking for a proactive Area Manager to lead and inspire our team. This role offers an exciting opportunity to manage and develop a dynamic team while driving improvements across our operations.

Role Overview
As an Area Manager, you will oversee a team ensuring operational standards are consistently met and exceeded. You will balance leadership responsibilities with field-based tasks, maintaining high standards of service delivery and customer satisfaction. The role includes fostering team development, optimising processes, and identifying opportunities to grow our business.

Key Responsibilities

• Team Leadership: Recruit, train, and manage a team to deliver outstanding service. Conduct regular performance reviews, manage attendance, and address underperformance effectively.
• Operational Excellence: Ensure machines and equipment are maintained, serviced, and stocked to the highest standards. Regularly audit and report on team performance, addressing any issues promptly.
• Customer Engagement: Build strong relationships with clients, ensuring their needs are met and identifying opportunities to enhance service delivery.
• Process Optimisation: Develop and implement strategies to improve efficiency and maximise profitability within your area.
• Compliance: Adhere to health and safety regulations and company policies. Conduct audits and ensure legal and procedural compliance.
• Reporting: Complete weekly and monthly reports, track key performance indicators, and communicate effectively with internal teams and stakeholders.

About You

We are looking for a driven and adaptable individual with a passion for leadership and customer service. The ideal candidate will have:

• Previous experience in operations management or a similar leadership role.
• Strong organisational skills and the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• A proactive approach to problem-solving and process improvement.
• A full UK driving licence.

What We Offer

• Competitive salary and benefits package.
• Opportunities for personal and professional growth.
• A supportive and collaborative work environment.
• The chance to make a tangible impact within a growing organisation.

How to Apply

If you are ready to take the next step in your career and thrive in a challenging yet rewarding role, we want to hear from you! Apply today with your CV and a cover letter explaining why you are the perfect fit for this role.

We are an equal opportunity employer and welcome applications from all qualified candidates.